IT4ServDel

Computers & IT

East London, South Africa

IT4ServDel is 100% black women owned company established to improve service delivery for the benefit and dignity of the customers and citizens. We specialise in Data, Information and Knowledge Management solutions and provide data backup and recovery software. We provide fit for purpose Business and IT solutions that optimize service delivery and internal operations through business process automation and digital transformation.

We assist with IT Governance, Risk and Compliance through our basket of Professional and Consulting services. With the POPI Act upon us, we assess the readiness of your organisation and assist in meeting the compliance requirements through our Strategy and Framework Development and Implementation Services.

Data Governance is critical to any digital transformation and business process automation journey. To ensure that your organisation realises the promised benefits, we develop and implement the frameworks, processes and standards required to achieve the desired level of IT Governance and Data Management Maturity.

Data, Information and Knowledge Management

We pride ourselves in empowering our clients to provide real value to their customers through our IT Service Management and Systems Development and Maintenance Solutions. These include helpdesk and contact center set up and management to provide support to customers.

Our projects are managed using agile project management methodologies and we ensure that we deliver on time, on budget and according to the set requirements and standards. Our job gets done when new levels of cost and operational efficiencies are gained by our clients through our solutions and services.

We provide Research and Development Services through our sister Non-Profit Organisation I-TRI SA. We do not believe in re-inventing the wheel hence we also provide Shared IT and Other Services.