OBJECTIVES 

To Manufacture trailers and any body work, metal fabrication To obtain reasonable market share; which can be serviced and sustained under reasonable conditions To provide functional and efficient services to our customers To increase profitability in each subsequent year 

 

BACKGROUND 

In 1979 Modcraft Engineering (Pvt')Ltd was formed, specializing in engineering body building and general engineering fields. Modcraft manufactures for an ever increasing demand for specialized freight, and livestock trailers and hydraulic trailers. 

 

Modcraft Engineering continued business success depends on meeting customer needs. The quality of products we provide is the key to this success, we will achieve this by: Striving for continued improvement in the customer and workplace productivity. Establishing and maintaining adequate systems for monitoring customer satisfaction through regular customer visits, quick surveys of key customers, and our formal company system. 

 

Seeking and maintaining safety systems to ensure that our staff operate in a safe environment. Ensuring that staff are adequately trained and have the necessary management and physical environment to achieve our goals. Establishing and maintaining appropriate quality assurance systems, ensuring that customers are familiar with our products. 

 

Modcraft Engineering is committed to providing an absolutely work environment for its employees and those who visit our sites. The principles of the company 's health and safety management are: Our aim is to have no accidents. Every accident has a cause and action can be taken to prevent recurrence. Staff involvement: - all employees are involved in the building of their health safety systems and environment. 

 

Provide training to all employees to ensure that they can carry out their given tasks. Accurate information - we need to have information about our performance. To this and we shall ensure that we have the systems and mechanisms to obtain accurate and timely information and act accordingly. Pro-action - not reaction. 

 

We shall have systems to ensure the prevention of accidents. Compliance with all relevant legislation, codes of practice and safe operating procedures. Modcraft Engineering shall continually improve its Health and Safety performance with the aim of no accidents on its scope of activities. 

 

Design and build trailers and truck bodies, design types as below:- Flat deck tri-axle trailers Bitumen tanker trailers Petrol/diesel tanker trailers Tipper trailers of different sizes Tractor units Super link &Interlink trailers Bodies for buses and delivery vans Canopies 

 

Mr. F.M. Hickey owns this company. Mr. Hickey is a renowned businessman and an experienced transport operator, he brings himself 25 years experience in engineering and 16 years in trucking. He also owns a Hotel company in Chirundu which is run by his wife Mrs. C.A. Hickey. 

 

Modcraft Engineering has many strengths over its competitors, These are: Accessibility - the environment where it is located is not congested and clients can easily find parking for their vehicles. 

 

Reliability - The company has a sound and quality machinery, fleet which does Not give any problems like major breakdowns which brings in unreliability. Back up service if we manufacture a product, the customer is guaranteed a quality back up service of the products. We have a sound Management Team.

 

We are an established entity which gets customers sometimes without advertising, and the customers we have served before always comes back to us with the good reputation we try to maintain. Service quality - the company will seek to provide an efficient. Realize and consistent service Management - though the company management seeks to be the top performers. 

 

Pricing strategy - Services or products will be priced on full absorption costing in order to continue to penetrate the market and increase our competitiveness. The Modcarft will competitively price its services to ensure it covers its overhead and remain viable.