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OK Zimbabwe Limited is a customer-oriented retail organization providing comprehensive access to a broad range of retail products and allied services. The Company is a leading supermarket retailer, whose business covers three major categories, comprising groceries, basic clothing and textiles and house ware products. The groceries category includes dry groceries, butchery, delicatessen, takeaway, bakery, provisions and fruit and vegetable sections.
The bakeries and fruit and vegetable operations are currently outsourced to Innscor and Favco, respectively. Another specialist area is school wear.
OK Zimbabwe Limited trades under three highly recognized brand names, OK stores, Bon Marche' stores, OK Express stores and a new brand OK Mart was introduced at the end of the OK Zimbabwe’s financial year in 2011. The diversified distribution channel allows the Company to target all segments of the desired market. In this regard, the Company has specifically profiled its stores in terms of design, product range, services and other offerings in a way that effectively caters for the specific requirements in the low, middle and high income consumer categories.
OK Zimbabwe Limited has maintained its position as one of the dominant supermarket retailers in the country's competitive retail sector, despite the effect of liquidity constraints and low disposable incomes. The Company has developed its own brands through the OK Pot 'O' Gold, OK Value and Bon Marche' Premier Choice labels.
A further five outlets had been opened across the country by the end of 1960. In 1977, Delta Corporation acquired the business operations in Springmaster Corporation (now OK Zimbabwe Limited), which they held until the de-merger in October 2001.