Professional standards

The pharmacydirectkenya service is run by qualified pharmacists and operates from pharmacy premises registered by The Pharmacy and Poisons Board of Kenya.

We provide services from a registered pharmacy under  the supervision of a pharmacist.

Our prime concern is the welfare of the patient. PharmacyDirect Kenya aims to set very high and stringent standards in the way our products are sourced, dispensed and where applicable, delivered. We will be working closely with the Pharmacy and Poisons Board of Kenya to develop industry standards that can be emulated by others not just in Kenya but around the world.

Batch details of all products we supply are stored in a backed up electronic database so that if there is a product recall, we can easily identify the affected products.

All prescriptions for prescription only medicines (POM) can only be completed once a valid prescription is received by PharmacyDirect Kenya. Furthermore, prescriptions for controlled drugs cannot be supplied online and can only be dispensed to a named person at the Pharmacy in Nairobi.

We will refuse to make supply of any products that we feel is not in the patient\’s best interest; requests for large quantities of prescription-only medicines will be verified with the prescriber.

For patients who require a prescription, and are unable to access their doctor, we can arrange for consultation with a registered physician, in Nairobi. Consultation fees apply and a visit to the doctor\’s office in Nairobi may be necessary.

Corporate information

phamacydirectkenya.com was established in Sept 2009 and is owned by Pharmacy Direct Kenya Ltd, a company with a registered office in Nairobi, Kenya. Distribution is done from a retail pharmacy in Hurlingham, Nairobi, Kenya, trading as Malibu Pharmacy Ltd.

At PharmacyDirect Kenya we are fully convinced that quality drugs can be the norm for Kenyans, and without the often- associated premium. And there is always an experienced pharmacist on call to provide advice!